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Legal

Terms Of Service — Suppl LLC

Last Updated: April 29, 2026

Effective Date: April 16, 2026

Entity: Suppl LLC

1. Acceptance of Terms

By accessing or using Suppl (the "Service"), you agree to these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

You represent that:

  • You are at least 13 years old, and
  • If under 18, you have permission from a parent or guardian

2. Description of Service

Suppl is a digital equestrian training platform that allows users to create exercises, share content, and engage with a community ("The Herd").

3. User Accounts

You agree to:

  • Provide accurate information
  • Maintain account security
  • Be responsible for all activity under your account

4. User Content

You retain ownership of your content.

You grant Suppl LLC a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, modify, display, and distribute your content within the Service.

You are solely responsible for your content.

5. Acceptable Use

You agree not to:

  • Post unlawful, harmful, or misleading content
  • Provide unsafe or deceptive training advice
  • Infringe intellectual property rights
  • Reverse engineer, scrape, or misuse the Service
  • Interfere with the operation or security of the Service

We may remove content or suspend accounts that violate these Terms.

6. Subscription, Payments, and Refunds

6.1 Subscriptions

  • Subscriptions may be monthly or annual
  • Subscriptions automatically renew unless canceled

6.2 Billing

Payments may be processed through:

  • Apple App Store
  • Google Play Store
  • Stripe (web)

6.3 Refund Policy

  • All payments are non-refundable, except where required by law
  • Apple/Google refunds must be requested through those platforms

6.4 Cancellation

  • You may cancel at anytime
  • Access continues until the end of the billing period

6.5 Pricing Changes

We may modify subscription pricing. Changes will apply to future billing periods.

7. Intellectual Property

The Service, including all software, design, content (excluding user content), and branding, is owned by Suppl LLC and protected by applicable laws.

You are granted a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms.

8. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms.

You may stop using the Service at any time.

Upon termination, your right to use the Service ends immediately.

9. Equestrian Risk Acknowledgment

You acknowledge that equestrian activities are inherently dangerous. Horses are unpredictable, and serious injury or death may occur.

Risks include, but are not limited to:

  • Falls, kicks, bites, or collisions
  • Equipment failure
  • Environmental conditions
  • Actions of other riders or animals

You understand that you may apply exercises, content, or information from the Service in real-world riding or training activities, and that doing so involves risk.

10. Waiver and Release of Liability

To the maximum extent permitted by law, you waive and release Suppl LLC from liability for:

  • Personal injury or death
  • Damage to horses or property
  • Any loss arising from your use of the Service

This includes situations where:

  • You relied on content from the Service
  • Content was user-generated
  • Exercises or advice were followed or misapplied

11. No Professional Advice

The Service does not provide professional instruction, veterinary advice, or safety guarantees.

We do not review or validate the safety, accuracy, or suitability of user-generated content.

You are solely responsible for all riding and training decisions.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied.

We do not guarantee that the Service will be uninterrupted, secure, or error-free.

13. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid to us in the 12 months preceding the claim

14. Indemnification

You agree to indemnify and hold harmless Suppl LLC from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your riding or training activities
  • Your content or conduct

15. Dispute Resolution and Arbitration

You agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved through binding arbitration, rather than in court, except where prohibited by law.

Arbitration will be conducted on an individual basis. You waive any right to participate in a class action, class arbitration, or representative proceeding.

You retain the right to bring claims in small claims court where applicable.

16. Governing Law

These Terms are governed by the laws of North Carolina, United States

17. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance.

18. Contact

Suppl LLC

Please use the contact form at suppl.co/#contact for general inquiries.

For legal notices, use the contact form and choose the Legal topic.